RETURNS

Returns & Cancellations

Here are the conditions for returns and order cancellations, and how to contact us.

Returns

When returns are accepted: If the item is defective, or if you received an item different from your order
Deadline to contact us: Within 7 days of receiving the item
Return shipping: We cover the cost for defective or incorrectly shipped items
Other cases: Except for the cases above, we do not accept returns

For defective or incorrectly shipped items, please contact us promptly after the item arrives.

Before shipment preparation: We can accept cancellation of your order
If payment is not received: If we cannot confirm your payment within 7 days of ordering, your order will be canceled
Refunds: Refunds are returned to the payment method used for the order. For bank transfer and cash on delivery, we will transfer the refund to the bank account you specify (we cover the transfer fee)

Depending on your card company's billing cycle, it may take some time for the refund to be reflected.

For returns and cancellations, please contact us via the contact form.

Can I return an item if the size doesn't fit?

We do not accept returns except when the item is defective. Before purchasing, please check our Size Guide.

How do I cancel my order?

We can accept cancellation before we begin preparing your order for shipment. Please contact us via the contact form.