Our Online Shop Has Been Renewed (About Transferring Member Accounts and Points)
Thank you very much for always using the official online shop of WORDS, a hat brand from Kyoto.
We have renewed our online shop. The site address (words-boushi.com) has not changed, so you can continue to use it as before.
With the renewal, the way you log in to your member account and the way points are handled have changed. We apologize for the inconvenience and kindly ask you to review the information below.
About transferring member accounts
The member information you registered on the previous online shop (name, email address and address) has been transferred to the new site. There is no need to register as a member again.
Please note that the login method has changed, and passwords are no longer used.
- On the login screen, enter the email address you registered on the previous online shop.
- A 6-digit verification code will be sent to that email address.
- Enter the code you received to log in.
Your order history from the previous online shop is not shown on the account page of the new site. If you would like to check a past order, we are sorry for the trouble, but please contact us through the contact form.
About transferring points
The points you held on the previous online shop have been transferred to the new site as "store credit" at 1 point = ¥1 (balance as of September 22, 2026). You do not need to take any action.
- If you proceed to checkout while logged in, you can use your store credit toward payment.
- The expiration date is September 22, 2027.
Contact
If you have any questions, for example if you cannot log in or cannot find your balance, please feel free to contact us using the contact form.
We apologize for any inconvenience or trouble the transition may cause, and sincerely appreciate your understanding.
We look forward to continuing to serve you at WORDS.
